Support

How can we help?

We're a small team and we care about every user. Reach out anytime — we typically respond within 48 business hours.

Email Support

For bugs, feature requests, billing questions, or anything else — send us an email and we'll get back to you.

support@perdayapp.com

Delete Your Account

Want to remove all your data? We've made it straightforward. Follow our step-by-step guide.

Account Deletion Guide

Billing & Refunds

Premium purchases are handled by Apple (iOS) or Google (Android). For refunds, contact the platform you purchased from.

Read our Refund Policy

Frequently Asked Questions

Is my financial data sent to any server?
No. All your projects, work logs, payments, and invoices are stored locally on your device in the app's own secure storage. The only data on our server is your profile info (name, email, phone, role) and install date — used solely for account management and trial verification.
What happens if I uninstall the app?
Uninstalling permanently deletes all local data (projects, logs, invoices). We recommend using the Backup feature in Settings before uninstalling. Your server-side profile info is retained until you request its deletion by emailing us.
How does the free trial work?
You get a free trial from the date you install the app — the exact length is shown in the app and varies by region. No credit card required. After the trial, you can continue using the app for free with basic features, or upgrade to Premium (pricing shown in the app, in your local currency).
Can I use Perday on both iOS and Android?
Yes, Perday is available on both platforms. However, since data is stored locally, your data won't automatically sync between devices. Use the Backup & Restore feature to transfer data manually.
How do I reset my PIN?
On the PIN entry screen, tap "Forgot PIN?" — you'll receive a one-time code to the email address you provided during setup. Enter the code to set a new PIN.
I forgot my PIN and can't access my data. What do I do?
Use the "Forgot PIN?" option to reset via email OTP. If you no longer have access to your registered email, contact us at support@perdayapp.com and we'll help you regain access.
How do I cancel my subscription?
On iOS: Settings → Your Name → Subscriptions → Perday → Cancel. On Android: Google Play Store → Profile → Payments & Subscriptions → Subscriptions → Perday → Cancel. You keep Premium access until the end of your current billing period.
Does Perday work offline?
Yes. All core features — logging work, tracking payments, generating invoices — work without an internet connection. You only need connectivity for the initial setup (profile registration) and PIN reset.